Community Guidelines

Last Updated: July 24, 2025

Effective Date: July 24, 2025

Building a Positive University Community

Flinteract is designed to create a safe, inclusive, and supportive environment for college and university students. These Community Guidelines help ensure our platform remains a positive space for academic and social growth.

University Community Values

Inclusive Environment

  • Welcome All Students: Foster inclusive environment for students regardless of background, race, religion, gender, sexual orientation, or nationality
  • Cultural Celebration: Celebrate cultural diversity and international student experiences
  • Transfer Student Support: Welcome transfer students and help them integrate into campus communities
  • Academic Level Respect: Support students at all academic levels from freshmen to graduate students

Academic Success & Wellbeing

  • Mental Health Support: Support mental wellbeing of community members and provide resources for those in need
  • Academic Encouragement: Encourage academic success and collaborative learning
  • Stress Management: Create supportive spaces during exam periods and academic challenges
  • Work-Life Balance: Promote healthy balance between academic and social activities

Respectful Discourse

  • Constructive Communication: Maintain respectful discourse even during disagreements
  • Active Listening: Listen to understand, not just to respond
  • Empathy First: Approach conflicts with empathy and understanding
  • Safe Spaces: Create safe spaces for vulnerable students and marginalized communities

Safety & Content Standards

Zero Tolerance Policies

  • No Harassment: Zero tolerance for harassment, bullying, or threatening behavior
  • No Discrimination: No discrimination based on race, gender, religion, sexual orientation, disability, or any protected class
  • No Violence: No violent content, threats of violence, or promotion of harmful activities
  • No Hate Speech: No hate speech, slurs, or targeted attacks against individuals or groups

Content Safety Measures

  • Human Moderation: Human moderators review all reported content within 24 hours
  • Manual Review: All content reports manually reviewed by trained moderation staff
  • Immediate Response: Priority review for safety-critical reports and emergency situations

Mental Health & Crisis Support

  • Crisis Resources: Mental health resources available for students in crisis
  • Mandatory Reporting: Credible threats to self or others immediately escalated to appropriate authorities
  • Support Network: Community support for students experiencing difficulties
  • Professional Coordination: Coordination with university counseling services when appropriate

Content Moderation & Appeals

Reporting System

  • 11 Report Categories: Comprehensive reporting system covering spam, harassment, inappropriate content, violence, hate speech, discrimination, and safety concerns
  • Anonymous Reporting: Option to report content anonymously for sensitive situations
  • Evidence Collection: Ability to provide additional context and evidence with reports
  • Status Updates: Regular updates on report status and actions taken

Moderation Process

  • Human Review: All reports reviewed by trained human moderators
  • 24-Hour Response: Initial review completed within 24 hours of report submission
  • Context Consideration: Moderators consider context, intent, and community impact
  • Escalation Path: Complex cases escalated to senior moderation team

Appeals Process

  • Fair Appeals: Right to appeal all moderation decisions
  • Different Reviewer: Appeals reviewed by different moderator than original decision
  • 48-Hour Timeline: Appeals processed within 48 hours
  • Evidence Submission: Opportunity to provide additional context and evidence
  • Transparent Communication: Clear communication throughout appeals process
  • External Mediation: Option for external mediation in serious cases

Academic Integrity

Educational Standards

  • No Cheating: No sharing of exam answers, homework solutions, or test content
  • Honor Code Respect: Respect university honor codes and academic integrity policies
  • Legitimate Collaboration: Study groups and collaboration must follow academic honesty guidelines
  • Professor Respect: Respect professor and university intellectual property rights

Course Material Sharing

  • Educational Purpose: Course material sharing only for legitimate educational purposes
  • Copyright Compliance: Respect copyright laws when sharing academic materials
  • Fair Use: Understand and follow fair use guidelines for educational content
  • No Commercial Use: No selling of copyrighted academic materials without proper authorization

Academic Misconduct Reporting

  • University Channels: Report academic misconduct through proper university channels
  • Support Without Enabling: Support fellow students' learning without enabling cheating
  • Academic Integrity: Maintain highest standards of academic integrity in all interactions

Housing & Marketplace Safety

Listing Standards

  • Accurate Information: Provide accurate descriptions, photos, and pricing information
  • Honest Representation: Represent items and housing accurately and honestly
  • Complete Details: Include all relevant details about condition, location, and terms
  • Prompt Updates: Remove listings immediately when items are sold or housing is filled

Safety Protocols

  • Public Meetings: Meet potential roommates and buyers in public, well-lit locations
  • Identity Verification: Verify identity and university status before any financial commitments
  • Campus Meetings: Prefer on-campus meeting locations when possible
  • Trusted Friends: Consider bringing a friend to meetings for additional safety

Fair Housing & Anti-Discrimination

  • Fair Housing Laws: Follow all fair housing laws and university non-discrimination policies
  • Equal Opportunity: Provide equal opportunity regardless of protected class status
  • Accessibility: Consider accessibility needs and provide reasonable accommodations
  • No Discrimination: Zero tolerance for housing discrimination of any kind

Fraud Prevention

  • Scam Awareness: Be aware of common scams and fraudulent schemes
  • Secure Payments: Use secure payment methods and avoid cash transactions with strangers
  • Report Suspicious Activity: Report suspicious listings, scams, or safety concerns immediately
  • Documentation: Keep records of all transactions and communications

Events & Campus Activities

Event Standards

  • Legitimate Events: Only post legitimate events with accurate details and safety information
  • Complete Information: Include date, time, location, cost, and any restrictions
  • Safety Information: Provide safety information and emergency contact details
  • Accessibility: Include accessibility information for students with disabilities

University Compliance

  • Venue Rules: Respect capacity limits and venue rules for all events
  • University Policies: Comply with all university policies and regulations
  • Permit Requirements: Ensure proper permits and approvals for events
  • Insurance Compliance: Meet any insurance or liability requirements

Inclusive Events

  • Cultural Sensitivity: Consider cultural sensitivity and religious observances when planning events
  • Diverse Participation: Encourage diverse participation and inclusive environments
  • Accommodation: Provide reasonable accommodations for students with disabilities
  • Safe Spaces: Create safe and welcoming spaces for all attendees

Event Updates

  • Timely Communication: Communicate event changes or cancellations promptly
  • Alternative Plans: Provide alternative plans if events must be canceled
  • Weather Considerations: Plan for weather-related changes and communicate alternatives
  • Post-Event Cleanup: Ensure proper cleanup and respect for venues

Emergency Response & Safety Protocols

Immediate Safety Threats

  • Emergency Services: Call 911 immediately for any immediate safety threats
  • Campus Security: Contact campus security for on-campus emergencies
  • App Reporting: Use in-app emergency reporting for urgent safety concerns on the platform
  • Document Evidence: Document evidence of harassment or threats for investigations

Crisis Intervention

  • Mental Health Emergencies: Contact campus counseling centers or crisis hotlines for mental health emergencies
  • Suicide Prevention: National Suicide Prevention Lifeline: 988
  • Crisis Text Line: Text HOME to 741741 for immediate crisis support
  • University Resources: Utilize university-specific crisis resources when available

Support & Follow-Up

  • Victim Support: Provide support for reporting victims with no retaliation against good-faith reports
  • Ongoing Safety: Ensure ongoing safety through blocking, reporting, and moderation tools
  • Community Healing: Focus on community healing after difficult incidents
  • Policy Updates: Update policies based on lessons learned from safety incidents

Reporting & Enforcement

How to Report

  • In-App Reporting: Use built-in reporting tools for content and user violations
  • Email Support: contact@flintime.com for complex situations requiring detailed explanation
  • Emergency Contact: contact@flintime.com for urgent safety concerns requiring immediate attention
  • Anonymous Options: Anonymous reporting available for sensitive situations

What Happens After Reporting

  • Immediate Review: Reports reviewed by moderation team within 24 hours
  • Investigation: Thorough investigation including context and evidence review
  • Action Taken: Appropriate action taken ranging from warnings to account suspension
  • Follow-Up: Follow-up communication about report status and actions taken

Enforcement Actions

  • Educational Warnings: First-time minor violations may result in educational warnings
  • Content Removal: Inappropriate content removed and users notified
  • Account Restrictions: Temporary restrictions on posting or messaging for repeated violations
  • Account Suspension: Temporary suspension for serious violations
  • Permanent Ban: Permanent account removal for severe or repeated violations

Resources & Support

Mental Health Resources

  • University Counseling: Contact your university's counseling center for professional support
  • Crisis Hotlines: National crisis hotlines available 24/7 for immediate support
  • Peer Support: Connect with peer support groups on campus
  • Wellness Programs: Participate in university wellness and mental health programs

Academic Support

  • Tutoring Services: Utilize university tutoring and academic support services
  • Study Groups: Form legitimate study groups following academic integrity guidelines
  • Professor Office Hours: Take advantage of professor office hours for academic help
  • Learning Centers: Use university learning centers and academic success programs

Safety Resources

  • Campus Security: Know your campus security contact information and emergency procedures
  • Safe Ride Programs: Use campus safe ride programs for transportation safety
  • Emergency Alerts: Sign up for university emergency alert systems
  • Safety Escorts: Utilize campus safety escort services when available

Contact Information

Community Support

Emergency Contacts

  • Immediate Threats: Call 911 or campus security
  • Mental Health Crisis: Contact campus counseling or call 988
  • Crisis Text Line: Text HOME to 741741
  • 24/7 Platform Safety: contact@flintime.com

Company Information

Flintime Inc.
254 Chapman Rd, Ste 208 #20381
Newark, Delaware 19702 US
Website: https://flinteract.com

These Community Guidelines are designed to help build safer, more inclusive campus communities. They are effective as of July 24, 2025 and may be updated to reflect community needs and safety best practices. Together, we can create a positive environment where all students can thrive academically and socially.

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